General Operational How to Guides

Library of 'How to' Guides to enable partners to manage, customize and operate their CAS deployment(s)

Ubaldo Don avatar Katarina Ondrejovicova avatar Alejandro Clavero avatar +2
123 articles in this collection
Written by Ubaldo Don, Katarina Ondrejovicova, Alejandro Clavero and 2 others
User Management

Managing Users

Manage your users in itopia. This article explains basic functions available in Users module.
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

How to Shadow users in Windows Server

Assist users in remote sessions
Alejandro Clavero avatar
Written by Alejandro Clavero
Updated over a week ago

User password & lockout policy

Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Change End User Settings

Learn how to disable password expiration, force password reset at next login or enable account expiration
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

User Import Features

Different ways to import users in itopia CAS
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Excel Sheet Requirements for Bulk User Import

Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Tasks Module

The article provides an overview of itopia Tasks section
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Importing Users from local AD to an Extended AD in itopia + GCP

Learn how you can import users/ groups from your local AD to the Cloud AD you extended to GCP and itopia
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Mass AD password reset

Resetting the AD password for multiple accounts
Alejandro Clavero avatar
Written by Alejandro Clavero
Updated over a week ago

Adding User to a new collection

Switching a user to a different collection
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Extending a User Profile Disk in Windows server

Alejandro Clavero avatar
Written by Alejandro Clavero
Updated over a week ago

User Profile Configuration and User Profile Data

Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Disable/ Allow Logins to a Server

Learn how to allow or disable end user logins from Server Manager.
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago
VM Images and Instances

VM Instances Module

Basic overview of itopia VMInstances module. How to start/ stop/ restart a VM instance
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Add New Disk to a VM Instance

This article shows you how to add a secondary persistent disk to an existing VM instance
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Expanding Disks

Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Dedicated VM instances for users

Dedicated VM's for users
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Pagefile Configuration

Best practice to manage the page file
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Virtual Server Deployment: Server Only

This guide describes provisioning steps for the 'server only' deployment in itopia and GCP
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Adding GPU to a VM instance

Leverage GPUs on Google Cloud for complex processing and scientific computing
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Import Images from GCP to itopia CAS

Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Managing Custom Images

Make the server creation faster and easier with custom images.
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Admin Connection to a VM Instance

Learn how to easily access your servers anytime with RDP.
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Admin Access to Linux Server

Access Linux Server
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Virtual Display Devices on Virtual Machines in GCP

RMM and other applications often require virtual display devices on VMs
Craig Medland avatar
Written by Craig Medland
Updated over a week ago
CAS Portal Administration

Create / Edit / Delete Admin Accounts

Quick guide to create, edit or delete itopia CAS admin account and restrict admin permissions
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Domain Admin Access Email Notification Process

Process update for communicating CAS Admin credentials
Craig Medland avatar
Written by Craig Medland
Updated over a week ago

Reset Admin Passwords

Basic information about admin accounts and how to reset / unlock them
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Deployment Owner Role

Administrators can now be designated as Deployment Owner
Craig Medland avatar
Written by Craig Medland
Updated over a week ago

itopia CAS Mobile App

Download itopia CAS management portal app to manage cloud on the go
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Time Zone Settings

Default timezone settings in itopia management portal and in the servers, how to change the time zone
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

itopia CAS Statuses: Colors and Meaning

This article describes the statuses found across CAS modules and explains their meaning
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

CAS Portal Notifications

Notifications on the CAS portal
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Granting itopia admin access to your environment

Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Customize Your Branding

Make itopia platform customized to reflect your brand.
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago
Google Compute Engine (GCP)

Google Cloud Security, Privacy and Compliance

SOC, links to detailed documents about security and compliance in Google
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Support for Shielded VMs by GCP

Google Cloud Shielded VMs extend CAS Security
Craig Medland avatar
Written by Craig Medland
Updated over a week ago

Increase Compute Engine Quotas in GCP

A guide to check IP, CPU and GPU quotas in GCP
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Google Cloud Logs

Using Google Cloud Console logs for troubleshooting
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Change the RDP port for a VM instance in Google Compute

Alejandro Clavero avatar
Written by Alejandro Clavero
Updated over a week ago

Google Compute Engine - Changing a VM instance's public IP

Change the public static IP on a VM instance
Alejandro Clavero avatar
Written by Alejandro Clavero
Updated over a week ago

GCP VPN Gateway and Tunnel Setup

Help with VPN Gateway and Tunnel setup on GCP
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Google Cloud - VPN and Firewall Rules

Create Firewall rules to make sure you enable traffic between on-premise network and Google Cloud
Alejandro Clavero avatar
Written by Alejandro Clavero
Updated over a week ago

Release Static IP's From Google Cloud

How to remove/release static IP's from Google Cloud
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Increase Google IP Quotas

A guide to check the IP quotas in Google and increase them if needed.
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

How to Enable Stackdriver Monitoring Agent

Enabling Stackdriver agent for GCP monitoring.
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Cloud Price Calculator

Get an estimate of your infrastructure cost
Craig Medland avatar
Written by Craig Medland
Updated over a week ago

Adding Access to Your GCP Billing

Steps to give administrator access to your billing account
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

Google Cloud Billing Reports

Understand your spending at a glance with Google Cloud Billing reports and get more control over your GCP expenses.
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago

GCP Billing Insights

Gain better visibility into your Google Cloud expenses when you set up billing integration with BigQuery and itopia
Katarina Ondrejovicova avatar
Written by Katarina Ondrejovicova
Updated over a week ago