Troubleshooting Tips

Search Issues with documents and Outlook

Search Issues with documents and Outlook

Written by Katarina Ondrejovicova
Updated over a week ago

User Performance Issues: Connectivity or Compute?

Troubleshooting checklist when user connections are slow or sluggish

Written by Craig Medland
Updated over a week ago

Managing Google Chrome Memory Consumption when 20+ Tabs are Open

Google Chrome Extensions to Reduce Memory Consumption

Written by Craig Medland
Updated over a week ago

How to Prevent RDP Attacks

Prevent hackers to sneak in through RDP

Written by Ubaldo Don
Updated over a week ago

RDS Users Cannot Delete Desktop Files

Troubleshooting steps to resolve issues deleting desktop files

Written by Katarina Ondrejovicova
Updated over a week ago

Error When Downloading an installation File on Terminal Server

Written by Katarina Ondrejovicova
Updated over a week ago

Enabling Virtual Displays on Instances

Enable virtual display drivers on instances

Written by Katarina Ondrejovicova
Updated over a week ago

Temporary Profile Issues with User Profile Disks

Troubleshooting steps for temporary Profile issues with User Profile Disks (UPD) ​

Written by Katarina Ondrejovicova
Updated over a week ago

Activity logs

Track your admin changes with Activity logs, find out exactly who does what and when on your itopia portal

Written by Katarina Ondrejovicova
Updated over a week ago

"We can't sign into your account" error message when logging in RDS server 2016

Sign in error message when logging in the cloud desktop

Written by Katarina Ondrejovicova
Updated over a week ago

"The identity of the remote computer cannot be verified. Do you want to connect anyway?"

Written by Katarina Ondrejovicova
Updated over a week ago

“There was an error opening this document. Access denied.” Acrobat Reader 11 Fix for RDS Environment Error

A guide on how to fix the issue with Adobe reader that doesn't allow opening .pdf files.

Written by Katarina Ondrejovicova
Updated over a week ago

"This action requires Windows administrator permissions" error when opening QuickBooks company file in RDS environment

Windows administrator permissions error when opening QuickBooks company file

Written by Katarina Ondrejovicova
Updated over a week ago