Overview
CloudApps now enables local printer redirection, allowing users to seamlessly print from their remote CloudApps sessions to network printers set up on the device they are using to access their CloudApps Classroom sessions.
Local printer redirection is designed for the following use cases:
Printers directly connected on the client device
Network printers configured on the local client device that are not addressable from the CloudApps session
Basic printing only. Advanced features such as stapling and collating from advanced document centers is not supported
Advanced or complex printing jobs or functions from applications like Adobe Creative Cloud or Autocad are not supported
In this article, we'll review:
Requirements
A printer either locally attached or network configured must be configured and locally accessible from the local client
Printing from a CloudApps session
1. While actively connected to a CloudApps session select the option to print from the application you want to print from.
2. When the Print Dialog appears, ensure CloudApps Print is selected as the destination in the Destination field.
Sample when printing from Word
3. A local print dialog will appear on the local client device. From the Destination field, select the locally configured device to which you'd like to print.
4. Select any other options you wish to configure.
5. Select Print.
Printing Tips
CloudApps local printing functionality harnesses a print-to-PDF mechanism to remotely generate the document, transfer it to the local client, and subsequently send it to a nearby printer. It's crucial to emphasize that this process does not rely on the native print drivers of locally connected or networked printers.
Additionally, it's worth noting that applications like Adobe - Acrobat, Illustrator, InDesign, InCopy, and others within the Creative Cloud Suite offer highly customizable printing options. However, many of these options may not yield the expected results due to their advanced capabilities. The same applies to applications such as AutoCAD, which often provide multiple choices for converting to PDF, including GhostScript, Scribe, or even Adobe's own PDF writer. In our testing, we have found that GhostScript tends to yield the best results.
In some cases, it may also be necessary to make adjustments to advanced settings. For instance, in Adobe InDesign, under the Advanced printer settings, it is essential to modify the "OPI Image Replacement" option and select "PDF" for optimal results.
Printing Not Working?
This can be caused by various factors, but the main reason is that the client device doesn’t have the native drivers required to print. Another possibility is that the local device doesn’t support PDF printing.
What you can do is have the user print using Microsoft Print to PDF and save the file to Google Drive or OneDrive. Once the file is uploaded to cloud storage, the user can print it from their local device.