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Cancel Your itopia Subscription

A guide to cancel the itopia subscription from the management portal and Google Marketplace

Reisbel Machado avatar
Written by Reisbel Machado
Updated over a week ago

If you decide to no longer use itopia services, you can cancel the subscription from the admin menu of the CAS portal.

Click on the person icon on the top right corner and select Subscriptions.

In the right side, right next to the UPGRADE button, there are 3 vertical dots. Click the dots and select Cancel your subscription

You subscription will not be active anymore, you loose access to your resources from the itopia management portal.

After the cancellation, you won't be billed anymore.

Your account will not be completely deleted, you can reactivate it anytime under the same plan you had when you cancelled. 

After re-activating the subscription you will be charged the price of the plan you were subscribed to.

Google Marketplace

If you subscribed to itopia via Google Marketplace, you will only be able to cancel the subscription in the marketplace page.
Just open Google Marketplace and make sure you are logged in (in the top right corner). Then scroll down and hit Cancel subscription button.

You will get a confirmation as below: 

Please note that cancelling itopia subscription doesn't affect your GCP account and resources. You can still access them from Google Cloud Console.

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