📝 Note
itopia CloudApps is optimized for Google Chrome. It is officially tested and supported for Chrome version 90 and higher, but should work with other modern web browsers based on the Chromium engine, such as Microsoft Edge or Opera. Other browsers, such as Safari and Firefox, may not work as expected. |
Step 1: Check Browser Permissions
Connect to your lab session on the browser and open content that plays audio, such as Adobe Premiere Pro or a video with sound.
Click the settings icon in the address bar.
Look for Sound or Site settings.
Ensure Sound is set to Allow or Automatic (default).
If changes are made, refresh the page and test the audio again.
Step 2: Test Audio
Connect to your lab session and open any content that plays audio like Adobe Premier Pro.
Play a video or audio file inside the lab session.
If you still don’t hear sound, try using a different browser or restarting your lab session.
Following these steps should resolve most audio playback issues in a browser-based lab environment. If problems persist, check your local device's sound settings or consult your administrator for further assistance.